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Privacy Policy

Oakwell Cycles takes security of your personal information very seriously and we are committed to protecting your privacy. Whilst you can browse the website and place items into your shopping basket without giving any personal information, in order to complete a purchase it is necessary to create an account, which involves completing a form with your Name, Address, Contact details and Debit/Credit Card details.

By creating an account you will receive the following additional benefits:

Permanent Cart - Any products added to your online shopping Cart will remain there until you remove them or check them out.
Address Book - We can now deliver your products to another address other than yours. This is an ideal option if you wish to send a present or gift to someone directly.
Order History - Your order history details will be stored under "My Account".
Product Reviews - Your will be able to share your product reveiws with other potential customers.

Your personal information will only be used to respond to your requests, queries and comments or to send you information on new products or services. This information will not be passed onto any third parties unless it is necessary to fulfill and provide you with the service you require from us, such as couriers.

All information is stored on our 256bit secure servers and is protected by AlphaSSL we comply with current legislation with regards to customer privacy and therefore your personal information will be secure from unauthorised access or any improper use.